Dala Optical


A Local
7 years ago

Initially, owner was very nice and helpful. However, when the progressive prescription glasses were ready, I was not able to drive with them on and was not able to read. I could see straight ahead when driving but could not turn corners. Reading a flat book seemed like a 3D book The lenses are clearly defective and yet, the owner simply says "that's how they are" so it was a HUGE waste of my hard earned dollars.
The Business Owner Replied:

Matter has since been resolved. Comment can now be deleted. (the review was posted twice by error)

Written on 09/07/2017
The Business Owner Replied:

Dear Customer, We are sorry for the past experience you have had with Dala Optical. As of October 2017 Dala Optical is now under new owners. Our mission is to provide great service and exceptional quality product. Please visit our store and we will try our best to see what we can do about it.

Written on 12/14/2017

Dee Bee
7 years ago

Very helpful service by Gus BUT after receiving my lenses that seemed defective, there was no help at all. - was told that's the way they are. I can't use them for what I needed, night driving (too fuzzy through the lens) and reading (makes flat books seem 3D). Was so upset because they were CHEAP LENSES that don't work and WASTE of my hard earned money.
The Business Owner Replied:

Matter has since been resolved. Comment can now be deleted.

Written on 09/07/2017
The Business Owner Replied:

Dear Customer, We are sorry for the past experience you have had with Dala Optical. As of October 2017 Dala Optical is now under new owners. Our mission is to provide great service and exceptional quality product. We have already replied to your review on google. Please give us another opportunity to serve you and we will make sure this doesn't happen with anyone.

Written on 12/14/2017